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Florida Driver Handbook: Florida Department of Transportation's Free 511 Traffic Information Service

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Florida Driver Handbook: Florida Department of Transportation's Free 511 Traffic Information Service

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Table of Contents

1. DHSMV Contact Information

The Florida Department of Transportation's (FDOT) free 511 Traveler Information System provides real-time traffic information in English and Spanish for major Florida roadways. The system is updated with information about crashes, commuter travel times, congestion, lane closures, severe weather, construction and emergency evacuation information on interstate highways, Florida's Turnpike, and other metropolitan roadways. Information is available on the phone by dialing 511, or on the web at

Drivers are encouraged to find out about traffic conditions before getting behind the wheel. FDOT's My Florida 511 personalized services on allows registered users to customize routes and alerts to quickly retrieve travel information. Free personalized services include:

Custom Routes

  • Program frequently traveled routes using 511-covered roads
  • Once 511 is dialed, callers can immediately hear information on their custom routes

Personalized Alerts

  • 511 will alert callers about unusual roadway conditions on programmed routes
  • Program alerts by time, day and severity of conditions
  • Receive alerts by e-mail, text message and/or phone call (cell phone minutes and/or text message charges may apply)

FDOT also offers a free 511 application (app) for the iPhone, iPad and iPod Touch in the iTunes App Store. The app provides the same real-time traffic and travel time information as the 511 phone system and The 511 app uses the iPhone's GPS tracking to provide users with traffic information within miles of their location. Users can set the app to provide information for a range of up to 200 miles from their location or receive traffic information based on their registered My Florida 511 custom routes. Travel time information is also available based on location and direction of travel. The Florida 511 app offers traffic updates in three ways:

  • An audible recording of incidents
  • On-screen list of incidents
  • Map view displaying incidents

511 Features:

  • Traffic information and travel times on Florida interstates, Florida's Turnpike and other major roadways
  • Voice-activated or touch-tone navigation
  • Travel updates, including accidents, lane closures, severe weather and construction
  • Public safety alerts and emergency evacuation information
  • Access to public transit, airport and seaport information
  • Available 24 hours a day, 7 days a week
  • Cell phone or landline use; standard cell phone minutes or text message charges may apply
  • Traffic cameras and customized services on; users can register for customized trips and e-mail, text and phone alerts

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